Frequently Asked Questions 

We strive to provide you with the most comprehensive information on all our products. Please let the list below help to answer any questions you might have about the Interaction Community System system.

What are the browser requirements for Interaction Community System?
Interaction Community System has been Beta tested with Microsoft Internet Explorer 7, Mozilla Firefox 2, and Apple Safari 3.1.2.

How do I upload documents and files to Interaction Community System?
With Interaction™ Community System, users no longer have to use the cumbersome upload controls currently in use on most online applications. This upload control allows users to upload multiple files and entire directories in seconds from either the web-based Ascend™ interface or directly from Microsoft® Office® products using the Interaction™ toolbar add-in. Upon upload, an email will be sent to every user with permissions to the folder in which the file is being uploaded to along with a link to that file. This feature can also be turned off by the folder owner as well.

Can users collaborate on documents using Interaction Community System?
Interaction™ offers a collaboration toolbar that integrates with the Microsoft Office® productivity suite. Using this toolbar, users are able to "check out" files and documents, make updates, and then save changes back to Interaction™, without ever leaving the Microsoft® product. This unique feature enables users to collaborate seamlessly across the Internet eliminating the need to spend thousands of dollars on a VPN solution.

Does Interaction Community System support permissions?
With Interaction™ Community System, customers’ information is never compromised in anyway. To accomplish this, Interaction™ provides a permissions scheme that promotes the utmost security while still maintaining flexibility for the company’s growth. When creating new directories, Interaction™ Administrators are able to create permissions on multiple levels. Not only can they select what users have access to directories, but they can also choose what actions each user/group is allowed to perform. Whether it’s granting read, write, delete, copy or move permissions, the highest level of data integrity is ensured.

Can Interaction Community System help me conserve space on my company's email and file servers?
Typically, users within an organization use the company email system to share and comment on documents, which can use large amounts of bandwidth and storage. In addition, most email systems restrict the size of the document being attached to the email. With Interaction™, users simply upload the document to the appropriate folder, and the system automatically emails an alert to all users with permissions to that directory. This process conserves both bandwidth and storage on company email servers.

What type of security does Interaction Community System use?
F3 Technologies strives to be the most trusting business solution provider on the web. Customer information is secure using 128-bit SSL and enhanced database encryption technologies. Users can rest assured knowing its data is in good hands.

How many users can I allow access to my library?
Interaction™ Community System can support an unlimited # of users.

How much does Interaction Community System cost?
Interaction™ Community System is available for $9.95 per user per month for 2GB of data storage. Users can increase their library's storage directly from the Interaction Community System control panel.